Shobhit Associates

SHOBHIT

PAYMENT POLICY

Call Us: +91 8006046699

Payment Policy

We offer various payment methods.

Digital Payment Methods

  • Net Banking
  • Wallets
  • Credit Cards
  • Debit Cards
  • Pay Later
  • EMIs
  • UPI

All payments are fully secured and encrypted and we do not store any payment/ card/ bank information of customers. All data is processed via payment gateways only. We use PAYU MONEY as payment gateways.

SHIPPING POLICY

Our Coverage

  • We cover Domestic (India) Only.
  • For Domestic shipments we use DTDC, Bluedart and Indian Post to cover every possible corner of India.

Shipping & Delivery Time

We ship either same day or next day after payment confirmation. Estimated delivery time is displayed during checkout process as per pincode entered by the customer. Please Note, it is estimated delivery time and actual delivery may vary depending upon various factors. We are not responsible for any delay in delivery of the products.

For Digital Signatures, we ship after DSC verification is complete in all respects. Delivery Time vary between 1 to 3 days in city area and in village areas, it may take up to 6-8 days even.

Customers are requested to enter their shipping details accurately and select shipping method carefully. Any incorrect Pincode location entered, will be charged extra and full amount will not be refunded in case of cancellation of order due to ODA pincode or any other reason.

Shipping days mentioned are only working days. Public holidays, Sundays, etc are not counted in that.

You can check live shipping rates and courier availability during checkout directly before actual payment.

Insurance is not covered. Any loss in transit of goods will not be borne by SHOBHIT ASSOCIATES.

*We ship all electronic goods in hard boxes with extra quantity of bubble wrap for more protection.

RETURN/CANCELLATION/REFUND POLICY

Return Policy

SHOBHIT ASSOCIATES returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please Contact Customer Service to process your return.

Do I need to send products all the way to India – New Delhi?

All Customers will need to send their products to our warehouse in Kasganj
(U.P.)  India at their own cost. We do not provide free returns since we sell on low margins. However we may arrange for pickup of product from customer’s location if it is feasible for us and our logistic partner. This reverse pick-up service is chargeable.

The products are fine, but I changed my mind

Products (excluding made-to-order items) with no quality-related issues may be returned for a refund by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees.

Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging along with Invoice Copy.

Products with quality problems

We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below. If a product is not listed, the warranty period is 10 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. We will be responsible for all shipping fees.

Product-specific warranty periods

 CategorySub CategoriesWarranty Period
Digital SignaturesDSC with USB Tokens.We do not accept returns in case of services. However USB Token cost can be refunded. Warranty Period – 30 Days.

Our Coverage

  • We cover Domestic (India) Only.
  • For Domestic shipments we use DTDC, Bluedart and Indian Post to cover every possible corner of India.

Shipping & Delivery Time

We ship either same day or next day after payment confirmation. Estimated delivery time is displayed during checkout process as per pincode entered by the customer. Please Note, it is estimated delivery time and actual delivery may vary depending upon various factors. We are not responsible for any delay in delivery of the products.

For Digital Signatures, we ship after DSC verification is complete in all respects. Delivery Time vary between 1 to 3 days in city area and in village areas, it may take up to 6-8 days even.

Customers are requested to enter their shipping details accurately and select shipping method carefully. Any incorrect Pincode location entered, will be charged extra and full amount will not be refunded in case of cancellation of order due to ODA pincode or any other reason.

Shipping days mentioned are only working days. Public holidays, Sundays, etc are not counted in that.

You can check live shipping rates and courier availability during checkout directly before actual payment.

Insurance is not covered. Any loss in transit of goods will not be borne by SHOBHIT ASSOCIATES.

*We ship all electronic goods in hard boxes with extra quantity of bubble wrap for more protection.

Cancellation Policy

For all products excluding Made-To-Order items, orders may be cancelled for a full refund at any time until the order is shipped.

For Made-To-Order products:

  • Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
  • Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
  • Made-To-Order products that have already been shipped cannot be cancelled.

Refund Policy

Refund will be issued approximately 95% of the product price, only if product received back in original condition with original packaging and invoice. Shipping Charges paid by the customer will not be refunded. This is because 5% is deducted by payment gateway for refund and double shipping charges are charged by the logistics partner in case of non-acceptance of goods by customer.

We might not have very flexible refund policies as compared to other e-commerce site and this is because we focus more on providing best prices and keep very little profit margins. In order to protect ourselves from loss, we sometimes deduct some percentage while refunding the money. However refund cases rarely arises.

Refund usually takes place in same payment method which customer uses while placing order online. Refund will reflect within 7 days from date of issue of refund.

TERMS & CONDITIONS

By placing your order on our store, you allow Shobhit Associates to do processing of applicant DSC, generation of DSC, downloading of DSC, and to complete any related formalities to successfully deliver DSC in USB Token to them on their behalf.

We are not responsible for any wrong data submitted by you online while placing your order. So it is advised to double check the details before placing your order.

Ultimately it is the sole responsibility of the person placing order online for having Digital Signature of the Applicant on his/her behalf. Shobhit Associates assumes all buyers to be genuine and hence make their DSC on good faith. We are not involved in any kind of frauds that may occur due to false generation of DSC(s).

We have all logs and records of the persons who are placing orders online and can track them in case required and they will indemnify us for any loss due to their wrong doings.

By placing order online for Digital Signatures, every person agrees all terms and conditions of Sify Safe Scrypt and of e-Mudhra Limited and other Certifying Authorities.

PRIVATE POLICY

Shobhit Associates respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.

Shobhit Associates’ Privacy Policy

Thank you for accessing the website (“Site”) of Shobhit Associates (all references to “us” and “our” refer to dsignsoftech.com). We respect your privacy and want you to know about the policies we have in place to protect your personal information.

This Privacy Policy explains:
How we collect, use, and (under certain conditions) disclose your personal information.
The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.

This Privacy Notice applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use & Disclosure of Information details. We are not responsible for the content or privacy practices on any website other than shobhitassociates.com to which this Site links or that links to this Site.

How does shobhitassociates.com collect information about me?

We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:
* Record and quickly bring up information you’ve given previously
* Help you quickly find information, products, and services
* Create content that is relevant to you
* Alert you of our new information, products, and services

How does shobhitassociates.com use my personal information?

Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.

Communication with You: We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with Dsignsoftech.com regarding orders placed. We may send you a confirmation email or a SMS verification after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address or phone number to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter, SMS newsletter and special offers. You can unsubscribe or opt out of future emails at any time (see the Opt Out/Corrections section below for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails or SMS messages related to your orders.

Does shobhitassociates.com ever give out my personal information?

We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:

Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DTDC, First Flight in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.
Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption.

Legal requirement to disclose information: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

How does shobhitassociates.com secure information collected about me?

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:
* Safeguarding all financial transactions done through this Site with Secure Sockets Layer (“SSL”) encryption
* Granting only employees who are providing a specific service access to your personal information
* Working only with third-party service providers who we believe adequately secure all computer hardware.

Where can I find updates to this policy?

To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this Site and encourage you to review this Privacy Notice from time to time. Please contact us with any questions about the Privacy Notice.